FAQ

Question 1

What props comes with your rentals?

Answer

Each rental includes a small box of generic props. These may include masks, glasses, hats, lips, moustaches, words and other misc items. If you would like your own words or props, we have a manufacturing division which can process your request.

Question 2

My event is outside of Port Elizabeth. Can you still help me?

Answer

Yes! Currently, our Port Elizabeth branch delivers up to 100km outside of the city. Delivery fees for popular areas: 1 - Port Elizabeth: None 2 - Uitenhage: R250 3 - Despatch: R250 4 - Lady Slipper / Slipperfields: R350 5 - Jeffreys Bay: R1000

Question 3

Where can I find my photos?

Answer

After the event your photos are processed and screened. The screened selection will be publicly available via www.amusephotobooths.com. These uploads happen every Wednesday. The full selection will be uploaded to our cloud service with a link emailed to you. These uploads happen every Friday.

Question 4

What if I need to move my date?

Answer

If we have availability on your new date, we will gladly move your booking for you. If we are already fully booked on your new date, we will issue you with a voucher for future use. Unfortunately, we cannot offer refunds.

Question 5

What if my event has been cancelled?

Answer

Once you have notified us, we will issue you with a voucher for future use. You can either use it for yourself or sell / gift it to a friend. Unfortunately, we cannot offer refunds.

Question 6

How does your digital machines work?

Answer

All our machines operate with a touch screen. You tap the camera icon and choose your filter. A 5 second countdown will start, allowing you to pose hands free. Once the photo is taken, the system will show it to you and return to the main screen. There is no limit, you can take as many photos as you like.

Question 7

How does your printing machines work?

Answer

All our machines operate with a touch screen. You tap the camera icon and choose your filter. Three photos will be taken with a 5 second countdown between each photo. Once the photos are taken, our friendly operator will make sure the printing initiates. The machines prints two copies, one for you and one for your guests.

FAQ